AR Collections Specialist

KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new employees who make just as high demands of themselves and the quality of their work as our customers make of us at KHS. Are you one of them?

The Accounts Receivable Collections Specialist plays a critical role in reducing aged receivables and improving overall collections performance. This position is not only responsible for managing outstanding customer balances, but also for establishing and strengthening internal controls, standardizing processes, and proactively addressing root causes of aging accounts. This role plays a key part in supporting cash flow and minimizing bad debts.

Your Responsibilities:

• Actively reduce the existing aged receivables (60, 90, 120+ days past due)
• Make telephone calls or mail correspondence to customers as necessary to collect outstanding balances and update accounts.
• Monitor and manage assigned accounts to ensure timely collection of outstanding invoices.

• Resolve billing discrepancies and disputes in collaboration with internal departments.

• Maintain accurate records of collection activities and customer communication.

• Prepare ageing reports and provide regular updates to management.

• Escalate delinquent accounts as needed for further actions.

• Prepare customer statements, send them to customers and follow them on periodic basis.

• Obtain and mail invoice copies and related backup for customers, as requested.

• Answer accounts receivable phone inquiries and follow up.

• Research and process customer claims of invoice payment

Your Profile:

• Experience with SAP or similar ERP systems.
• Knowledge of credit risk management.
• Customer service experience in a financial setting.

Benefits:

• Medical, Dental, Vision insurance offered at 30 days of employment
• Generous Educational Reimbursement program
• Company sponsored Life and Disability Insurance
• Paid Time Off
• Ten (10) Paid Holidays per year
• 401K with Company Match

In order to ensure our success in the future, too, we need first-class employees – and we also have plenty to offer them.